This has happened before but eventually it would work. The PT4 icon is on my desktop. I click on the icon and the program is running (per the processes listed on CTRL ALT Delete) but it does not come up. There is nothing there. I uninstalled the program and reinstalled the latest version. It sill disappears after you click on the desktop icon. And if you click on it again, it says a version is running. I delete the process from the Task Manager. I click on the icon and nothing happens. I have uninstalled and reinstalled it several times.
It worked yesterday and most of the year. Please help.