Slow Hud in HH reviewer

Questions and discussion about PokerTracker 4 for Windows

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Slow Hud in HH reviewer

Postby jepardy » Fri Mar 10, 2017 12:04 pm

Hi,
since 2 days my Hud is loading very slow while using the reviewer function.
Ingame its loading much faster (same Hud), how can that be?

I´ve done some housekeeping, rebuild cache, reindexing, but thats not the problem. Maybe someone can help me out.

Thanks in advance!
jepardy
 
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Re: Slow Hud in HH reviewer

Postby Flag_Hippo » Fri Mar 10, 2017 12:10 pm

Please restart PokerTracker 4 using the logging enabled link on your Start Menu, reproduce this problem and then report it via our support system with the log file and that will help us figure out what's going on here. You can access the log file by clicking 'File --> Show User Data Folder' in the main PokerTracker 4 window - the file we need is the text file called 'PokerTracker4.log' that is in that folder.
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