icon PT4 don`t open

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icon PT4 don`t open

Postby bogus9000 » Sun May 13, 2018 2:41 pm

Hello, everybody!
icon PT4 don`t work, i can not to open it to save layout / Pokerstars.
I opened support ticket with logs, but maybe somebody met this problem before. How can I solve the problem?

screenshot:
https://yadi.sk/i/piqdTtCg3VqHrg
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Re: icon PT4 don`t open

Postby bogus9000 » Sun May 13, 2018 6:07 pm

Everything is working. I did not do anything. Maybe support helped. Thank to all very much! :D
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Re: icon PT4 don`t open

Postby mOzZin » Thu Jul 26, 2018 3:05 am

Hi,

I have exactly the same issue.
PT4, MacOS High Sierra, Pokerstars. The icon does not open and so I cannot save my hud layout.

Does somebody has an idea?

Thank you.
mo
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Re: icon PT4 don`t open

Postby Flag_Hippo » Thu Jul 26, 2018 2:06 pm

If this problem is only outside of your primary monitor then that's a known issue on High Sierra. If you want to be notified when a fix for this is available then please open a Support Ticket.
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Re: icon PT4 don`t open

Postby mOzZin » Sat Jul 28, 2018 3:20 am

indeed. This happens only on the secondary monitor.

Thank you!
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Re: icon PT4 don`t open

Postby jamesya1988 » Mon Jul 30, 2018 2:39 pm

I have the exact same thing on my MacBook pro. single monitor, help please guys. I opened a ticket still no reply . Only bought software 2 days ago no problems before then.
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Re: icon PT4 don`t open

Postby jamesya1988 » Mon Jul 30, 2018 3:25 pm

forget that mate its sorted
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