PT4 recording incorrecnt buy ins

Questions and discussion about PokerTracker 4 for Windows

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PT4 recording incorrecnt buy ins

Postby Botnic » Sun May 13, 2018 6:09 pm

Hi, for some reason PT4 is recording incorrect buy ins. I'm playing $0.55 - $2.20 gaes, however PT4 is recording them as $22 buy in games. How do I resolve this?
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Re: PT4 recording incorrecnt buy ins

Postby Flag_Hippo » Mon May 14, 2018 6:11 am

If you are playing on PokerStars then please make sure you are saving and importing PokerStars tournament summaries as well as the hand histories. If you that's not the problem then please compress the hand history/tournament summary files for any tournaments which don't work for you and attach them to a Support Ticket. By default PokerTracker 4 moves your processed hand histories to your \PokerTracker 4\Processed folder which you can access via the "File -> Open User Data Folder" option.
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Re: PT4 recording incorrecnt buy ins

Postby Botnic » Mon May 14, 2018 6:45 pm

Sorry I should have said i'm playing on Americas Cardroom (WPN). I'll create a support ticket.
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Re: PT4 recording incorrecnt buy ins

Postby mxrider » Wed May 16, 2018 10:46 pm

Having the same issue here and have submitted a ticket with a compressed file.
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