You can request previous hand histories from the PokerStars client and this should include hands you've played on mobile devices. These can then be manually imported into PokerTracker 4 (Play -> Poker Get Hands From Disk/Email) to fill in the gaps in your tournaments. If you are having issues with results you can
update the information manually using the Tournament Results window. Please also make sure you are
saving and importing PokerStars tournament summaries as well as the hand histories but if you have any further trouble please
compress the hand history/tournament summary files for any tournaments which don't work for you and attach them to a
Support Ticket.