Popups

Questions and discussion about PokerTracker 4 for Windows

Moderators: WhiteRider, kraada, Flag_Hippo, morny

Popups

Postby Zygg » Fri Sep 14, 2018 3:44 am

This a silly question, but how do I bring up popups in PT4? I chose PT4 over HEM and in HEM I just clicked on the stats to show the popup window. In PT4 this does nothing. I tried different profiles and I do have popups configured, or at least I think I do, but I would assume clicking on the stats would bring it up and it does nothing.
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Re: Popups

Postby Flag_Hippo » Fri Sep 14, 2018 6:27 am

Please restart PokerTracker 4 using the logging enabled link on your Start Menu, reproduce this problem and then send your log file to is in a Support Ticket so we can investigate that for you. You can access the 'Logs' folder with the log file by clicking 'File --> Show User Data Folder' in the main PokerTracker 4 window and the file we need is the text file called 'PokerTracker4' or 'PokerTracker4.log' that is in that folder.
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