hand grabber

Support for the Ignition, Bovada and Bodog Hand Grabber

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hand grabber

Postby bejeweled » Sat Nov 02, 2019 10:30 am

Is there a way to add the hand grabber to the newest version of PT4. I have had PT4 installed for awhile but I do not have the grabber?
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Re: hand grabber

Postby Flag_Hippo » Mon Nov 04, 2019 9:44 am

Are you using PokerTracker 4 on Mac OSX? The hand grabber isn't available on that operating system.
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Re: hand grabber

Postby bejeweled » Mon Nov 04, 2019 4:40 pm

No, Not using it on a Mac. Dell laptop PT4 version 4.15.13
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Re: hand grabber

Postby Flag_Hippo » Tue Nov 05, 2019 7:05 am

Are you using the PokerTracker 4 registration code (ending in 80979F) that you registered with the Hand Grabber beta or the registration code that you haven't (F9940B)? You can check that in PokerTracker 4 by selecting the 'Help -> About' menu option. If you are using the wrong code you will either need to register your other code as well for the grabber or change the code you are using in PokerTracker 4.
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Re: hand grabber

Postby bejeweled » Tue Nov 05, 2019 2:15 pm

I am using F9940B. So I need to switch the codes correct?
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Re: hand grabber

Postby bejeweled » Tue Nov 05, 2019 2:35 pm

GOT IT. Thank you
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Re: hand grabber

Postby Flag_Hippo » Tue Nov 05, 2019 4:36 pm

Great :)
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Re: hand grabber

Postby KRNage0715 » Wed Nov 06, 2019 12:40 pm

Is there any way I can use this hand grabber with the free trial?
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Re: hand grabber

Postby Flag_Hippo » Wed Nov 06, 2019 3:02 pm

To request that please open a Support Ticket.
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Re: hand grabber

Postby KRNage0715 » Wed Nov 06, 2019 3:30 pm

Yes, I saw that response to the same question when I searched the forum yesterday, and i did open a ticket. Haven't received a reply. Guess I'll just be patient.
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