I've always noticed that hands are missing in PT4 when I play ACR. However, today I noticed my hands actually are saved in ACR's HH. As I was looking through them, I clicked "stop getting hands" in PT4, and when I did I got a message asking if I wanted to run detection. I always just click yes because I assume it's a safety thing.. I really don't know though.
Anyway, once I clicked that, all my hands completely disappeared from ACR HH and, of course, they don't show up in PT4.
What's going on? To be clear, it's not all my hands. I'd say the majority of hands still show up in PT4 but the crucial ones--hands at the end of a tournament for example--are gone forever as far as I can tell.
Is there anyway to fix this? These are the hands I need to review most.