Kerozhaine wrote:Thanks for answering me,
I confirm that the issue occurs both at live tables and in the replayer as well.
Concerning the advanced hud options, I already checked if the vector scaling was set to true when I discovered the issue. I have the same options as yours : all the checkboxes are checked in the Advanced options.
I only play on Winamax tables, and i dont know if the issue is specific to this room. (just an intuition : recents changes were made on Winamax HUDs (font size & scalling) on the previous release of PT4 (4.15.24) : maybe it is related ?)
Thank u for investigating, tell me if u want more details to try to reproduce this issue.
Thank you for the extra details. I have a sample of Winamax hands, but I still could not reproduce the large badge images you're seeing when I tested with them. This is what I see:
- winamax badges.png (27.24 KiB) Viewed 1112 times
The hands I have are 14 months old though, so maybe they have changed formats since then.
If it's not too much trouble, could you please start a support ticket? Here's a link: https://support.pokertracker.com/support/ticket/176
In the ticket, please provide:
-A link to this thread
-A sample of your hand histories - You can find where your processed hands are from PT4 → Configure → Sites & Import Options → Preferences → 'Move Processed Files To:'.
Please .zip some of your hands (~1k hands should be enough) and include them in the ticket. If the file is too big, please upload them to a cloud service like OneDrive, Dropbox, or WeTransfer.com and share a link.