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Ultimate Bet Software Update PA HUD Not working...

Posted:
Tue Nov 25, 2008 1:13 pm
by Anabolic Smurf
Hello - I play at ultimate bet and they just performed a major update, and PA hud is no longer recognizing tables... Please let me know what I can do to fix this problem -Thanks -J
Re: Ultimate Bet Software Update PA HUD Not working...

Posted:
Tue Nov 25, 2008 1:51 pm
by WhiteRider
Please make sure that UB is still configured correctly after the update - updates sometimes reset configuration.
i.e. as I understand it you need to stop UB writing it's own hand histories.
If you still can't get it to work, Please enable logging, reproduce the problem on a single table and play 30+ hands, and send the PAHud.log file via the
Support system so that we can review your configurations and troubleshoot the issue.
Tutorial: How to Create a Log File
Re: Ultimate Bet Software Update PA HUD Not working...

Posted:
Tue Nov 25, 2008 2:53 pm
by lowkee00
This is the result of the Cereus merging. HUD, nor pokertracker works to grab hands.
Re: Ultimate Bet Software Update PA HUD Not working...

Posted:
Tue Nov 25, 2008 3:39 pm
by djfl
+1. Ultimatehistory no longer recognizes the table either, which means no datamining UB. Poor Poor DJFL. :(
Re: Ultimate Bet Software Update PA HUD Not working...

Posted:
Tue Nov 25, 2008 4:28 pm
by lowkee00
UB is now 9 handed instead of 10. This will cause a few problems.
Re: Ultimate Bet Software Update PA HUD Not working...

Posted:
Tue Nov 25, 2008 4:33 pm
by bluey
I can't get Poker Tracker or HUD to work with the new UB software either.
If someone can give me a step by step in real small words on how to fix this if possible it would be greatly appreciated.
I only play 6 max omaha.
Re: Ultimate Bet Software Update PA HUD Not working...

Posted:
Tue Nov 25, 2008 5:07 pm
by WhiteRider
Ah, if they've launched completely new software then neither PT or PAH will be able to read it so you will have to wait for a patch for each.
Re: Ultimate Bet Software Update PA HUD Not working...

Posted:
Tue Nov 25, 2008 5:08 pm
by lowkee00
bluey wrote:I can't get Poker Tracker or HUD to work with the new UB software either.
If someone can give me a step by step in real small words on how to fix this if possible it would be greatly appreciated.
I only play 6 max omaha.
IN SMALL WORDS
stop
playing
poker
on
ub
Re: Ultimate Bet Software Update PA HUD Not working...

Posted:
Tue Nov 25, 2008 5:36 pm
by Anabolic Smurf
WhiteRider wrote:Ah, if they've launched completely new software then neither PT or PAH will be able to read it so you will have to wait for a patch for each.
Ok Thanks - that's what I figured... how long does a patch like that typically take to be released? Thanks -J
Re: Ultimate Bet Software Update PA HUD Not working...

Posted:
Tue Nov 25, 2008 6:47 pm
by WhiteRider
I'm really not sure but I've made the devs aware of the issue.