Database Error When Importing

Any support related posts should go here.

Database Error When Importing

Postby Tiburon » Sat Jul 18, 2009 11:55 pm

I have been getting this error repeatedly:

[ img ]

I tried repairing the database, which temporarily fixes the problem but it still comes back eventually. So I converted the database to postgreSQL and I immediately got this error in my first session since the conversion. My database has 350k+ hands in it, but i thought postgreSQL would alleviate the problems caused by the large size. What should I do?
Tiburon
 
Posts: 10
Joined: Thu Jun 18, 2009 5:14 am

Re: Database Error When Importing

Postby ptrack pat » Sun Jul 19, 2009 9:24 am

That's still an Access error, if you converted to PostgreSQL then you missed one or more of steps 3-5 in the "After PostgreSQL is installed" section here... http://www.pokertracker.com/products/PT ... InstallSQL
ptrack pat
 
Posts: 4841
Joined: Sun Dec 09, 2007 12:38 pm

Re: Database Error When Importing

Postby Tiburon » Sun Jul 19, 2009 4:59 pm

Ok I did indeed miss those steps, but I went back and completed them and now I get this error while trying to import:

[ img ]
Tiburon
 
Posts: 10
Joined: Thu Jun 18, 2009 5:14 am

Re: Database Error When Importing

Postby ptrack pat » Sun Jul 19, 2009 8:06 pm

What name and email did you use to purchase PT2? I have no record of the name/email used for this site.
ptrack pat
 
Posts: 4841
Joined: Sun Dec 09, 2007 12:38 pm

Re: Database Error When Importing

Postby ptrack pat » Sun Jul 19, 2009 10:41 pm

What version of PT2 are you using?
ptrack pat
 
Posts: 4841
Joined: Sun Dec 09, 2007 12:38 pm

Re: Database Error When Importing

Postby Tiburon » Sun Jul 19, 2009 10:47 pm

2.17.03k
Tiburon
 
Posts: 10
Joined: Thu Jun 18, 2009 5:14 am

Re: Database Error When Importing

Postby ptrack pat » Mon Jul 20, 2009 8:00 am

I don't know how you would be getting these errors, especially if you converted a large database, the game_id field is only 17 and it should be much larger than that if you had an Access db that was 2gb. Try converting the same Access db again, give it a different PostgreSQL name when prompted and then do the same steps 3-5 after it converts. Make sure it tells you the conversion was successful in that status section of that window.
ptrack pat
 
Posts: 4841
Joined: Sun Dec 09, 2007 12:38 pm

Re: Database Error When Importing

Postby Tiburon » Tue Jul 21, 2009 2:50 pm

OK I tried converting it again and went through all of the steps and it said that it converted the db successfully but I still immediately get the same error message when trying to import. Is there anything I can do?
Tiburon
 
Posts: 10
Joined: Thu Jun 18, 2009 5:14 am

Re: Database Error When Importing

Postby ptrack pat » Tue Jul 21, 2009 3:39 pm

Use the Utilities > PostgreSQL Database Functions window to backup the new PostgreSQL database. Let me know the size of the .backup file that gets created.
ptrack pat
 
Posts: 4841
Joined: Sun Dec 09, 2007 12:38 pm

Re: Database Error When Importing

Postby Tiburon » Tue Jul 21, 2009 5:53 pm

I hit backup and then I name the .backup file and then I get the "are you sure you want to backup the database" message and I click yes. Then I get a window that says "Select location of 'pg_dump.exe' file". What am I supposed to do with this window?
Tiburon
 
Posts: 10
Joined: Thu Jun 18, 2009 5:14 am

Next

Return to PTH Support

Who is online

Users browsing this forum: No registered users and 1 guest