Missing Tournament Summaries

[ddudley]

When I open the PT2 tournament stat window it immediately comes up with a list of 10 tournaments that don't have complete summaries. The following is the error log for when these 10 tournaments are imported. Is there a way to fix this? Or, is there at least a way to clear these out of the initial pop-up window?

PT Error Logs - exported: 11/13/2009 09:25 PM
Database: Hold 'Em Database #1

# of errors: 26

Error #1
Date written: 11/13/2009 09:17:13 PM - From/Version: Import (2.17.04g)
File name: c:\program files\poker tracker v2\pokertrackerimport.txt
Error Msg: Unable to determine player name [Text = ©——Jonj¤n] in finish postion 18857 for tournament number 162033463.

Error #2
Date written: 11/13/2009 09:16:30 PM - From/Version: Import (2.17.04g)
File name: c:\program files\poker tracker v2\pokertrackerimport.txt
Error Msg: Unable to determine player name [Text = « ©hë®®ÿ] in finish postion 6027 for tournament number 162033463.

Error #3
Date written: 11/13/2009 09:16:18 PM - From/Version: Import (2.17.04g)
File name: c:\program files\poker tracker v2\pokertrackerimport.txt
Error Msg: Unable to determine player name [Text = €collector@p] in finish postion 869 for tournament number 162033463.

Error #4
Date written: 11/13/2009 09:15:56 PM - From/Version: Import (2.17.04g)
File name: c:\program files\poker tracker v2\pokertrackerimport.txt
Error Msg: Unable to determine player name [Text = \vv/îåm] in finish postion 822 for tournament number 163921479.

Error #5
Date written: 11/13/2009 09:15:42 PM - From/Version: Import (2.17.04g)
File name: c:\program files\poker tracker v2\pokertrackerimport.txt
Error Msg: Unable to determine player name [Text = Mr.NICE€Y€S] in finish postion 1098 for tournament number 165726662.

Error #6
Date written: 11/13/2009 09:15:39 PM - From/Version: Import (2.17.04g)
File name: c:\program files\poker tracker v2\pokertrackerimport.txt
Error Msg: Unable to determine player name [Text = [j¬Ò-.)£LáC] in finish postion 70 for tournament number 165726662.

Error #7
Date written: 11/13/2009 09:15:35 PM - From/Version: Import (2.17.04g)
File name: c:\program files\poker tracker v2\pokertrackerimport.txt
Error Msg: Unable to determine player name [Text = p0keH€Rstar$] in finish postion 13 for tournament number 166910170.

Error #8
Date written: 11/13/2009 09:15:15 PM - From/Version: Import (2.17.04g)
File name: c:\program files\poker tracker v2\pokertrackerimport.txt
Error Msg: Unable to determine player name [Text = »»»Pellie71Â] in finish postion 858 for tournament number 165726639.

Error #9
Date written: 11/13/2009 09:15:03 PM - From/Version: Import (2.17.04g)
File name: c:\program files\poker tracker v2\pokertrackerimport.txt
Error Msg: Unable to determine prize amount for player bigjbecker in tournament number 200900531.

Error #10
Date written: 11/13/2009 09:14:27 PM - From/Version: Import (2.17.04g)
File name: c:\program files\poker tracker v2\pokertrackerimport.txt
Error Msg: Unable to determine player name [Text = jörgbrötzman] in finish postion 2769 for tournament number 165726522.

Error #11
Date written: 11/13/2009 09:14:26 PM - From/Version: Import (2.17.04g)
File name: c:\program files\poker tracker v2\pokertrackerimport.txt
Error Msg: Unable to determine player name [Text = G€rman Elite] in finish postion 2201 for tournament number 165726522.

Error #12
Date written: 11/13/2009 09:09:54 PM - From/Version: Import (2.17.04g)
File name: c:\program files\poker tracker v2\pokertrackerimport.txt
Error Msg: Unable to determine player name [Text = ÐrâgønBreââ] in finish postion 30808 for tournament number 165726085.

Error #13
Date written: 11/13/2009 09:09:44 PM - From/Version: Import (2.17.04g)
File name: c:\program files\poker tracker v2\pokertrackerimport.txt
Error Msg: Unable to determine player name [Text = « ©hë®®ÿ] in finish postion 29081 for tournament number 165726085.

Error #14
Date written: 11/13/2009 09:09:42 PM - From/Version: Import (2.17.04g)
File name: c:\program files\poker tracker v2\pokertrackerimport.txt
Error Msg: Unable to determine player name [Text = X>Scàrfàce<X] in finish postion 28623 for tournament number 165726085.

Error #15
Date written: 11/13/2009 09:09:36 PM - From/Version: Import (2.17.04g)
File name: c:\program files\poker tracker v2\pokertrackerimport.txt
Error Msg: Unable to determine player name [Text = ££tripping£2] in finish postion 27800 for tournament number 165726085.

Error #16
Date written: 11/13/2009 09:09:23 PM - From/Version: Import (2.17.04g)
File name: c:\program files\poker tracker v2\pokertrackerimport.txt
Error Msg: Unable to determine player name [Text = ßillionßucks] in finish postion 25504 for tournament number 165726085.

Error #17
Date written: 11/13/2009 09:09:12 PM - From/Version: Import (2.17.04g)
File name: c:\program files\poker tracker v2\pokertrackerimport.txt
Error Msg: Unable to determine player name [Text = jörgbrötzman] in finish postion 23207 for tournament number 165726085.

Error #18
Date written: 11/13/2009 09:09:12 PM - From/Version: Import (2.17.04g)
File name: c:\program files\poker tracker v2\pokertrackerimport.txt
Error Msg: Unable to determine player name [Text = ~KingSp€rHA~] in finish postion 23182 for tournament number 165726085.

Error #19
Date written: 11/13/2009 09:09:11 PM - From/Version: Import (2.17.04g)
File name: c:\program files\poker tracker v2\pokertrackerimport.txt
Error Msg: Unable to determine player name [Text = »»»Pellie71Â] in finish postion 22925 for tournament number 165726085.

Error #20
Date written: 11/13/2009 09:08:54 PM - From/Version: Import (2.17.04g)
File name: c:\program files\poker tracker v2\pokertrackerimport.txt
Error Msg: Unable to determine player name [Text = Mr.Frühstück] in finish postion 19157 for tournament number 165726085.

Error #21
Date written: 11/13/2009 09:08:23 PM - From/Version: Import (2.17.04g)
File name: c:\program files\poker tracker v2\pokertrackerimport.txt
Error Msg: Unable to determine player name [Text = ©——Jonj¤n] in finish postion 11610 for tournament number 165726085.

Error #22
Date written: 11/13/2009 09:08:21 PM - From/Version: Import (2.17.04g)
File name: c:\program files\poker tracker v2\pokertrackerimport.txt
Error Msg: Unable to determine player name [Text = €lectric-jey] in finish postion 10922 for tournament number 165726085.

Error #23
Date written: 11/13/2009 09:08:01 PM - From/Version: Import (2.17.04g)
File name: c:\program files\poker tracker v2\pokertrackerimport.txt
Error Msg: Unable to determine player name [Text = €SaLCa€CLS] in finish postion 4293 for tournament number 165726085.

Error #24
Date written: 11/13/2009 09:07:58 PM - From/Version: Import (2.17.04g)
File name: c:\program files\poker tracker v2\pokertrackerimport.txt
Error Msg: Unable to determine player name [Text = ätschepätsch] in finish postion 2356 for tournament number 165726085.

Error #25
Date written: 11/13/2009 09:06:40 PM - From/Version: Import (2.17.04g)
File name: c:\program files\poker tracker v2\pokertrackerimport.txt
Error Msg: Unable to determine player name [Text = Mr.NICE€Y€S] in finish postion 1887 for tournament number 176962658.

Error #26
Date written: 11/13/2009 09:04:40 PM - From/Version: Import (2.17.04g)
File name: c:\program files\poker tracker v2\pokertrackerimport.txt
Error Msg: Unable to determine player name [Text = *¨¢a!nãã +Â] in finish postion 1067 for tournament number 204202833.

[ptrack pat]

viewtopic.php?f=28&t=18068&p=85714&hilit=unable+to+determine+player+name#p85714

[ddudley]

Either ignore the error message or manually enter the name on the File > Tournament Results - Manual Entry > PokerStars window.

The problem is not really weather that particular player is in the PT2 tournament summary or not. I have PT2 delete all the players with no hands and no winnings anyway, so in many cases there isn't even a player in the current tournament summary for me to edit. The problem is that PT2 still thinks I need to import a summary for any tournament that has an error when importing. I just wanted a work around so that it would take those tournaments off the "missing tournament summaries" list.

My work around:

1. Make a copy of the e-mail from PokerStars.
2. Paste it into a text file (I used windows notepad and saved using the "unicode" format).
3. Fix the offending errors (usually by changing the name of the unrecognizable player to something else, douchebag1, idiot2, etc.).
4. Import the "fixed" text file.
5. Have a party because the error causing tournament summaries are finally off the list!!

Do you have a faster or easier way to deal with this?

[ptrack pat]

Open the File > Tournament Results - Manual Entry > PokerStars window.
Click on the tournament. Change the number of players field to something different, save it. Change the value back to it's original and save it again.

[ddudley]

Open the File > Tournament Results - Manual Entry > PokerStars window.
Click on the tournament. Change the number of players field to something different, save it. Change the value back to it's original and save it again.

That worked. Thanks!