Help with switching license

Questions and discussion about PokerTracker 4 for Windows

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Help with switching license

Postby NickZetta » Sat Apr 18, 2026 2:59 pm

Kept getting notified that my support and maintenance agreement was expired. I didnt know that was separate from the license agreement so I bought an entirely new PT4 license. I downloaded the new version and it keeps giving me the error saying my license is not permitted to use this version. How do I make it so PT4 is looking at my newly purchased license rather than the old one?
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Re: Help with switching license

Postby Flag_Hippo » Sun Apr 19, 2026 6:34 am

To update your registration code open this file with NotePad:

C:\Users\{Windows Login}\AppData\Local\PokerTracker 4\Config\PokerTracker.cfg

The 'AppData' folder is hidden by default in Windows File Explorer but you can get to your PokerTracker 4 Config folder by putting this in the address bar in File Explorer and pressing enter:

%localappdata%\PokerTracker 4\Config

Right-click the file named "PokerTracker" or "PokerTracker.cfg" and select "Open with..." and then choose "Notepad" and click OK.

Locate the line in this file under [General] that begins with "RegistrationCode=".

Replace the code there with your new one.

Save the change and restart PokerTracker 4.
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