Upload Time following latest update

[Rayt23]

I downloaded the latest update this morning and the time to upload hands is roughly 3x what it was before. Is there something I can do to speed this up? It's taking approx. 7.5 minutes per 100 hands.

[Flag_Hippo]

That's not something I can reproduce and I've not seen a significant change in import speeds. If you don't have a large database then go to 'Database -> Database Management'. Click the 'Housekeeping' button and run the following in this order:

1. Tune PostgreSQL (this only needs to be completed once ever. If this step fails, you can safely skip to step #2)
2. Reindex
3. Cluster
4. Vacuum/Analyze

After the housekeeping is complete rebuild the database cache via 'Rebuild Cache -> Full Cache Rebuild'.

If that doesn't resolve the problem please turn on 'Enable Logging' in PokerTracker 4 via 'Configure -> Options' and then restart PokerTracker 4. Next reproduce this issue and then create a support bundle via the 'File -> Create Support Bundle' menu option in PokerTracker 4. When that file has been saved attach your support bundle to a Support Ticket along with the sample of hand histories you are importing.

[Rayt23]

Did this and the 200 or so hand I had took less than 20s to upload. Amazing. Thanks.

[Flag_Hippo]

Great. Thanks for the update.