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HUD doesn't work at 25nl zoom

Posted:
Wed Jan 14, 2015 1:52 pm
by drakelol
Hi,
since today my HUD doesn't show at 25nl zoom pokerstars, maybe due to their update?
I checked and it does work at 5nl and 10nl zoom.
Re: HUD doesn't work at 25nl zoom

Posted:
Wed Jan 14, 2015 2:20 pm
by Gster
was just about to make this post.
Tried it for all the zoom micro limits and it works for all except 16nl and 25nl.
Re: HUD doesn't work at 25nl zoom

Posted:
Wed Jan 14, 2015 2:23 pm
by kraada
Thanks for letting us know, I'll make sure this gets investigated ASAP.
Re: HUD doesn't work at 25nl zoom

Posted:
Wed Jan 14, 2015 3:15 pm
by bumperbg
still no solution? its not working for me as well only at 25 nl
Re: HUD doesn't work at 25nl zoom

Posted:
Wed Jan 14, 2015 3:45 pm
by kraada
I can confirm this is an issue for everyone at 6max 25NL and 50NL Zoom. We are working on a fix.
Re: HUD doesn't work at 25nl zoom

Posted:
Wed Jan 14, 2015 9:50 pm
by keep_it_riel
Any updates on this?
Re: HUD doesn't work at 25nl zoom

Posted:
Thu Jan 15, 2015 3:46 am
by WhiteRider
An update will be pushed out when it is ready, but it will require some work to find and fix the problem after this PokerStars change. The development team are investigating, and we'll let you know when the fix is out.
Re: HUD doesn't work at 25nl zoom

Posted:
Thu Jan 15, 2015 4:54 am
by deepspace
Maybe it helps, i did not make any Pokerstars Update (using pokerstars.exe and not pokerstarsupdate.exe) and have the same issue today - it worked yesterday.
Re: HUD doesn't work at 25nl zoom

Posted:
Thu Jan 15, 2015 5:56 am
by keep_it_riel
deepspace wrote:Maybe it helps, i did not make any Pokerstars Update (using pokerstars.exe and not pokerstarsupdate.exe) and have the same issue today - it worked yesterday.
I did update PokerStars yesterday and played a 25NL Zoom session afterwards with a working HUD. Only start from this morning the HUD didn't work anymore.
Re: HUD doesn't work at 25nl zoom

Posted:
Thu Jan 15, 2015 7:33 am
by bearft
Same for me, worked fine yesterday but doesn't work today.