Party poker problems after update

[SkunkBoy]

Hey guys I play on partypoker, and today they update their software and pt4 now only display the hud for 1 or 2 players.Should I wait for an update from pt4 and if so , when it'll be ready?Thanks!Ahh , I play FastForward

[koma]

same roblem here

[Vasquez81]

and here

[Flag_Hippo]

That's an issue we are now aware of for Fast Forward games after this partypoker update. If you want to be automatically notified when that's resolved then please open a Support Ticket.

[wololo]

same problem here

[Flag_Hippo]

That's an issue we are now aware of for Fast Forward games after this partypoker update. If you want to be automatically notified when that's resolved then please open a Support Ticket.

[delayed21]

Now this message appears:[ img ] . I followed all the procedures.
The problem continues.

[muszka]

The same problem.
I will ask for information when the fault has been removed

[Jay Franck]

the same problem

[Flag_Hippo]

Now this message appears:

Click "Configure -> Site & Import Options -> Preferences" and make sure the "Databases" boxes both have "Current Active Database" in them. Next click "HUD -> Edit HUD Options -> General Settings -> Advanced" and remove all check marks except for one by the current database name. Click "Apply" and "OK" to save the change. If you have any further trouble please restart PokerTracker 4 using the logging enabled link on your Start Menu, reproduce this problem and then report it via our support system with the log file. You can access the log file by clicking 'File --> Show User Data Folder' in the main PokerTracker 4 window - the file we need is the text file called 'PokerTracker4.log' that is in that folder.