PokerTracker and Hold'em Manager Merger Announcement

We are excited to announce that PokerTracker and Hold’em Manager have merged. The merger will combine the management teams, staff, resources and intellectual property into one unified company.

First and foremost, thank you for supporting our products throughout the years. Without your support, loyalty and trust, we would not have been able to achieve the success that we have.

While we are now a unified company, we wanted to assure you that we remain committed to:

  • maintaining and supporting both PokerTracker and Hold’em Manager
  • innovating and developing the best online poker software possible
  • providing first class customer service and technical support

As a customer, we expect that you have many questions about the merger; therefore, we have created a FAQ to address some of your questions.

If you have any questions that are not answered in the FAQ, please ask them in the PokerTracker & Hold’em Manager Merger Discussion forum thread and we will answer to the best of our ability.

Thank you once again for your continued support. We look forward to providing you with the software and tools that you need as an online poker player.

— The PokerTracker and Hold'em Manager Teams

Merger FAQ

  1. Why did you merge?

    There was an overlap in technology, support and infrastructure between the two companies. By merging into one company, we believe that we are better positioned today and into the future to provide the best possible online poker software because of:

    1. the combined experience of the two teams in developing and supporting software for online poker players
    2. the efficiencies and scale created by the merger which will allow us to invest even more into improving our products

  2. How will the merger affect customers?

    We will continue to maintain, develop and support both PokerTracker and Hold’em Manager. The changes visible to you should be minimal. The vast majority of the changes will be behind the scenes where we will be working to improve efficiencies and to explore opportunities to share code and technologies where appropriate.

  3. How will this impact prices?

    We have no current plans to increase prices.

  4. How will the merger affect new product releases?

    Plans for an eventual release of PT5 and HM3 have not changed because of the merger. However, those products are currently only in the very early stage of planning. An actual release date for either product has not been estimated.

  5. How will the merger affect updates and support for the product that I purchased?

    We will gradually cross train support teams for both products. However, this integration will take time as we ensure that we maintain the high standards that you have come to expect from both the PokerTracker and Hold’em Manager teams.

    The development teams for both products will remain separate.

  6. How will the websites and customer support change?

    Over time the PokerTracker and Hold'em Manager websites will gain some cross-brand unification such as the ability to link customer credentials. Eventually we intend to provide unified backend web services. We hope that this unification will help us better manage our resources and improve user support options. We expect customers to notice minimal changes, except hopefully a better overall experience.

  7. How will this affect the development of a Cloud platform?

    As a result of the merger, even more resources will be dedicated to the launch of the Cloud platform and it will soon be available to both PokerTracker and Hold’em Manager customers.

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